Support

Our Customer Care Team is always ready to assist you with orders, products, delivery, and any questions you may have.

📞 Phone

+880 1728-297229 (24/7 Customer Support)

📧 Email

khatianaghee@gmail.com

💬 WhatsApp

+880 1728-297229


Help & FAQs

Find answers to frequently asked questions about ordering, shipping, payments, returns, and our products.


Order Tracking

Track your order anytime using your Order ID or registered phone number to view the latest delivery status.


Shipping & Delivery

Learn about our delivery coverage, estimated delivery times, shipping charges, and Free Shipping eligibility across Bangladesh.


Return & Refund Policy

If you receive a damaged, defective, or incorrect product, you can request a return or replacement in accordance with our Return & Refund Policy.


Payment Information

We offer secure and convenient payment options, including:

  • Cash on Delivery (COD)
  • bKash
  • Nagad
  • Bank Transfer
  • Debit/Credit Cards (where available)

Why Shop with Khatiana Ghee?

  • ✅ 100% Pure & Authentic Cow Ghee
  • 🚚 Nationwide Delivery Across Bangladesh
  • 🔒 Secure Payment Options
  • 🎁 Exclusive Offers & Gift Coupons
  • 📞 24/7 Customer Support

Khatiana Ghee – Pure Taste, Trusted Quality.

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প্রিয় গ্রাহক, আপনার অর্ডার নিশ্চিত করতে অনুগ্রহ করে নিচে দেওয়া বিকাশ, নগদ অথবা রকেট নম্বরে Send Money এর মাধ্যমে পেমেন্ট সম্পন্ন করুন। ⚠️ পেমেন্ট করার সময় Reference অপশনে অবশ্যই আপনার Order Number লিখবেন। Order Number ছাড়া পেমেন্ট শনাক্ত করতে বিলম্ব হতে পারে। আমাদের অ্যাকাউন্টে পেমেন্ট সফলভাবে যাচাই হওয়ার পর আপনার অর্ডার দ্রুত প্রসেস ও শিপ করা হবে। ধন্যবাদ ।

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